Tamicka

Social + Support Specialist: Engagement & Tickets for Scaling Brands

Jamaica·CST·English

Profile Complete

90%

10+ years experienceWithin 24h responseAsync-first

Who I Help

SaaS FoundersE-commerce OwnersOnline CoachesMarketing AgenciesSolopreneur CEOsConsulting Pros

Typical Outcomes

✓ Inbox zero daily
✓ 15+ hrs/week reclaimed
✓ Responses under 1hr
✓ CRM leads enriched weekly
✓ Calendars conflict-free

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableIntercomZendeskHelp ScoutHubSpotSalesforcePipedriveQuickBooksXeroWaveGoogleNotionSheets

Best Fit For

Inbox & EmailCalendar & SchedulingSocial MediaData EntryCustomer SupportCRM & LeadsResearch & Reporting

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachInvoicingExpense trackingReconciliationWeb researchCompetitor analysisReporting

Rate

$7-$15

Availability

40+ hrs/week

Commission-free