Hire a Customer Support VAInbox & Tickets. Direct Hire.
Scale first-line support without hiring a full in-house team. Orca VAs handle live chat, helpdesk tickets, FAQ updates, and order status lookups with tools like Zendesk, Intercom, and Freshdesk.
- Helpdesk and live chat experience
- English and multilingual support options
- Rates visible before you message
- Zero Orca commission on VA earnings
Already know you want to hire? Sign up as a client — then message VAs from Engagements. There is no free trial.
Typical customer support virtual assistant rates: $10–$25/hr · No Orca commission
Common tasks to delegate
Featured assistants on Orca
Published profiles with skills, rates, and availability — always visible to search engines.
FAQ
Can a VA use our helpdesk?
Most support VAs are comfortable with Zendesk, Intercom, Freshdesk, Gorgias, or HubSpot. Check tool skills on profiles before messaging.
How much does a support VA cost?
Customer support VAs on Orca typically charge $10–$25/hour depending on hours, channels, and complexity. Rates are listed on every profile.
Can they work in our timezone?
Yes. Filter by availability and language, then confirm coverage hours in your first structured inquiry.
How is this different from a BPO?
You hire one dedicated assistant who learns your product and tone — not a rotating call-center queue. No agency management fee on Orca.
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