SP
Swapnil Patil
Customer support pro with fast replies.
India·Asia/Calcutta·English
0+ years experience✓ Same-day repliesAsync-first
Who I Help
E-commerce store ownersSaaS startup foundersOnline coachesDigital product sellersSmall business teamsSolopreneur support needs
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chats answered in under 3 mins
- ✓ Knowledge base updated weekly
- ✓ First-contact resolution at 80%+
- ✓ Response time under 4 hrs
Tools I Use
IntercomZendeskHelp ScoutGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableAsanaClickUpTrelloGoogleSheetsCanvaFigmaPhotoshopGmailOutlookSuperhumanWordPressWebflowGitHubQuickBooksXeroWave
Best Fit For
Customer SupportCalendar & SchedulingContent & WritingData EntryProject CoordinationResearch & ReportingDesignInbox & EmailWeb DevelopmentBookkeeping
Skills
Ticket handlingKnowledge base writingCalendar managementMeeting coordinationTime-zone handlingCopywritingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingSlide designSocial graphicsLight brandingEmail triageDrafting repliesFollow-up sequencesInbox zeroWordPress editsHTML/CSS tweaksBug fixesLive toolInvoicing
Free · no credit cardAvg reply under a day
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Rate
$15–25/hr
Availability
30 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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