SC

Soundarya Chellamuthu

Reliable VA for busy founders

India·Asia/Calcutta·English
3+ years experience✓ Same-day repliesAsync-first

Who I Help

E-commerce store ownersSaaS startup teamsOnline business foundersDigital product creatorsCustomer support teamsGrowing e-commerce brands

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat response under 60s
  • ✓ Knowledge base updated weekly
  • ✓ 95%+ CSAT maintained
  • ✓ Zero ticket backlog

Tools I Use

IntercomZendeskHelp ScoutAsanaClickUpTrelloNotionBufferHootsuiteMeta Business SuiteGoogle CalendarCalendlyCal.comGmailOutlookSuperhumanGoogleSheetsExcelGoogle SheetsAirtableGoogle DocsGrammarlyQuickBooksXeroWave

Best Fit For

Customer SupportProject CoordinationSocial MediaCalendar & SchedulingInbox & EmailResearch & ReportingData EntryContent & WritingBookkeeping

Skills

Ticket handlingLive chatKnowledge base writingTask trackingStatus updatesSprint planningContent schedulingCommunity managementEngagementCalendar managementMeeting coordinationTime-zone handlingEmail triageDrafting repliesFollow-up sequencesInbox zeroWeb researchCompetitor analysisReportingSpreadsheet managementData cleanupList buildingCopywritingBlog writingEditingSEO basicsInvoicingExpense trackingReconciliation
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Rate

$15–25/hr

Availability

40 hrs/week

Fee shown at checkout

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