Sofia Lorrainne Chua

Experienced Medical VA | Customer Service, Billing, Encoding & Administrative Expert Highly organized Medical professional with nearly 2 years of specialized experience in medical reimbursement and claims adjudication. I bridge the gap between complex medical encoding, customer service, and efficient administrative support. Whether managing insurance policy compliance using ICD codes or handling high-volume data entry and customer inquiries, I focus on accuracy and compliant resolution. Expert in MS Dynamics NAV and dedicated to streamlining backend operations for healthcare providers and business owners alike.