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Sittie Jehanna

Customer support pro handling tickets, chat & data entry

Philippines·Asia/Shanghai·English, Tagalog
3+ years experienceReplies within 24hCalls OKNDA-ready2FA-ready

Who I Help

E-commerce store ownersSaaS startupsOnline coachesSmall business ownersDigital product sellersGrowing startups

Typical Outcomes

  • Tickets cleared same-day
  • Live chats answered in minutes
  • Knowledge base kept current
  • Issues resolved on first contact
  • Support inbox at zero daily
  • Customer satisfaction

Tools I Use

ExcelGoogle SheetsGoogle CalendarCalendlyGmailSlackTrello

How I Take Tasks

EmailSlackTrello

Best Fit For

Customer SupportData EntryCalendar & SchedulingInbox & Email

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCalendar managementMeeting coordinationTime-zone handlingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day

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Rate

$4/hr

Availability

40 hrs/week

Working hours

5pm - 1am

Minimum

160 hrs/month

Commission-free

Free · under 60s · no card · message after signup

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