SV

Shekinah Josh Vencer

Customer support pro with fast replies. Specializing in Healthcare Insurance.

Philippines·Asia/Manila·English
3+ years experience✓ Same-day repliesAsync-first

Who I Help

Busy executivesSmall business ownersOnline consultantsSales professionalsContent creatorsHealthcareInsurance

Typical Outcomes

  • ✓ Daily inbox zero achieved
  • ✓ Sub-2hr email response times
  • ✓ Seamless follow-up sequences
  • ✓ Prioritized email triage
  • ✓ 15+ hrs reclaimed weekly

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comIntercomZendeskHelp ScoutExcelGoogle SheetsAirtableHubSpotSalesforcePipedriveGoogleNotionSheetsCanvaFigmaPhotoshop

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & LeadsResearch & Reporting

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachWeb researchCompetitor analysisReportingSlide designSocial graphicsLight brandingU.S. HealthcareBenefits and VerificationPharmacy BenefitsPrior Authorization Coordination
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Rate

$8–12/hr

Availability

30 hrs/week

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