Sheila Mae Soriano

Keeping e-commerce stores, startups, and founders moving forward smoothly

Philippines·Asia/Singapore·English, Tagalog

Profile Complete

90%

1+ years experienceWithin 24h responseAsync-first

Who I Help

Small business ownersContent creatorsE-commerce brandsOnline coachesLocal retailersStartup founders

Typical Outcomes

✓ Content scheduled 7 days ahead
✓ Community replies under 1 hour
✓ Engagement rate lifted monthly
✓ Social inbox zero daily
✓ Consistent brand voice maintained

Tools I Use

BufferHootsuiteMeta Business SuiteIntercomZendeskHelp ScoutGmailOutlookSuperhuman

Best Fit For

Social MediaCustomer SupportInbox & Email

Skills

Content schedulingCommunity managementEngagementTicket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCommunication

Rate

10-20/hr

Availability

30 hrs/week

Minimum

15 hrs/month

Commission-free