SA

Sheena Anabelle L. Dorias

Customer support VA handling tickets, chat & community with care

Philippines·Asia/Manila·English
0+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersSmall business ownersE-commerce managersMarketing professionalsFreelance consultants

Typical Outcomes

  • ✓ Inbox zero every morning
  • ✓ Emails triaged in under 1hr
  • ✓ Replies drafted same day
  • ✓ Follow-ups never missed
  • ✓ Hours reclaimed for core work

Tools I Use

GmailGoogle CalendarExcelGoogle SheetsGoogle DocsGrammarlyMicrosoft Word

How I Take Tasks

Email

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportSocial MediaData EntryContent & WritingProject Coordination

Skills

Email triageDrafting repliesFollow-up sequencesTime-zone handlingTicket handlingLive chatKnowledge base writingCommunity managementSpreadsheet managementData cleanupList buildingCopywritingBlog writingEditingSprint planning
Free · no credit cardAvg reply under a day

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Rate

$8-9/hr

Availability

40 hrs/week

Working hours

9am-5pm PHT

Minimum

40hrs/week

Fee shown at checkout

Free · under 60s · no card · message after signup

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