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Samantha Tuagan

Your Go-To Partner for Customer Care and Administrative Support

Philippines·Asia/Manila·English
3+ years experience✓ Same-day repliesAsync-first

Who I Help

Busy executivesStartup foundersReal estate agentsFreelance consultantsE-commerce sellersMarketing professionals

Typical Outcomes

  • ✓ Emails triaged same day
  • ✓ Replies drafted in under 2 hrs
  • ✓ Follow-up sequences automated
  • ✓ Ownership & Follow-through
  • ✓ Problem Solving & Resourcefulness
  • ✓ Organization & Prioritization
  • ✓ Proactive Communication
  • ✓ Attention to Detail
  • ✓ Cross-Team Collaboration
  • ✓ Adaptability & Quick Learning

Tools I Use

GmailOutlookGoogle CalendarCalendlyCal.comZendeskExcelGoogle SheetsFive9Track17UdeskZoomSlackGoogle MeetMicrosoft TeamsGoogle WorkspaceMicrosoft WordLinkedInCanva (Basic Content Creation)

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & Leads

Skills

Drafting repliesFollow-up sequencesCalendar managementMeeting coordinationTicket handlingLive chatSpreadsheet managementZendeskEmail communication and supportAdministrative & Operational SupportDocumentation & Record ManagementE-commerce & Order ManagementCRM & Ticket ManagementTechnical TroubleshootingEscalation & Issue Resolution
Free · no credit cardAvg reply under a day

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Rate

$4-7/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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