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RB

Robelle Baldomero

Customer support pro with fast replies

Philippines·Asia/Manila·English
1+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce retailersSaaS startupsOnline course creatorsDigital product sellersSubscription businessesSmall business owners

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat under 60s avg response
  • ✓ Knowledge base kept current
  • ✓ Zero-ticket backlog maintained
  • ✓ First-contact resolution at 90%+

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanBufferHootsuiteMeta Business SuiteNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableGoogleSheetsCanvaFigmaPhotoshopGoogle CalendarCalendlyCal.comDixa

Best Fit For

Customer SupportInbox & EmailSocial MediaContent & WritingResearch & ReportingDesignCalendar & Scheduling

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroContent schedulingCommunity managementEngagementCopywritingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingWeb researchCompetitor analysisReportingSlide designSocial graphicsLight brandingCalendar managementMeeting coordinationTime-zone handling
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

40 hrs/week

Fee shown at checkout

Free · under 60s · no card · message after signup

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