RR

RJ Rafaela

Customer support pro with fast replies

Philippines·Asia/Manila·English
5+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesTech entrepreneursOnline coachesReal estate agentsMarketing consultantsSmall business owners

Typical Outcomes

  • ✓ Inbox zero achieved daily
  • ✓ Email responses under 2 hours
  • ✓ Follow-ups executed on schedule
  • ✓ 10+ hours/week reclaimed
  • ✓ Priority triage preventing overload

Tools I Use

GmailOutlookSuperhumanIntercomZendeskHelp ScoutGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteNotionGoogle DocsGrammarlyGoogleSheetsCanvaFigmaPhotoshopWordPressWebflowGitHubQuickBooksXeroWave

Best Fit For

Inbox & EmailCustomer SupportCalendar & SchedulingSocial MediaContent & WritingResearch & ReportingDesign

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writingCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementCopywritingBlog writingEditingSEO basicsWeb researchCompetitor analysisReportingSlide designSocial graphicsLight brandingWordPress editsHTML/CSS tweaksBug fixesInvoicingExpense trackingReconciliation
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Rate

$15–25/hr

Availability

10 hrs/week

Commission-free

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