RA

Rifqi Aiman

Rifqi — Chat support & basic data entry pro

Malaysia·Asia/Kuala_Lumpur·English-Malay
1+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline retailersDigital agenciesSubscription servicesTech founders

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat replies under 60s
  • ✓ Knowledge base updated weekly
  • ✓ CSAT held at 95%+
  • ✓ Support backlog cleared daily

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanExcelGoogle SheetsAirtableGoogle CalendarCalendlyCal.com

Best Fit For

Customer SupportInbox & EmailData EntryCalendar & Scheduling

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroSpreadsheet managementData cleanupList buildingCalendar managementMeeting coordinationTime-zone handlingWhatapps customer chat
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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