RS
Rhiena Samantha Santiago
Rhiena Samantha — Administrative Support Specialist | Virtual Receptionist | Appointment Scheduling | Customer Support | CRM & Records Management
Philippines·Asia/Shanghai·English
7+ years experience✓ Replies within 24hAsync-first
Who I Help
Busy executivesStartup foundersMarketing consultantsReal estate agentsOnline coaches
Typical Outcomes
- ✓ Inbox zero maintained daily
- ✓ Replies drafted under 15 mins
- ✓ Follow-ups sequenced automatically
- ✓ Emails triaged in 30 mins flat
- ✓ 10+ hrs/week reclaimed
Tools I Use
SuperhumanCalendlyCal.comIntercomZendeskHelp ScoutClickUpTrelloNotionAirtable
Best Fit For
Inbox & EmailCalendar & SchedulingCustomer SupportCRM & LeadsProject CoordinationData Entry
Skills
Email triageDrafting repliesFollow-up sequencesTime-zone handlingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachTask trackingSprint planningSpreadsheet managementList building
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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