Rhea Remon

Customer support pro handling email, chat & phone tickets with precision

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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4+ years experience✓ Same-day repliesCalls OKNDA-ready

Who I Help

Small business ownersE-commerce brandsOnline retailersRetail companiesSubscription servicesB2C businessesCustomer support teams

Typical Outcomes

✓ Inbox zero every day
✓ 10+ hours reclaimed weekly
✓ Sub-2hr client replies
✓ Automated follow-up sequences
✓ Zero email backlog
✓ Escalations resolved same-day
✓ Refunds processed under 24 hrs
✓ Order accuracy at 99%+
✓ Multi-channel response under 1 hr
✓ Ticket queue zeroed daily

Tools I Use

ZendeskSalesforceGladlyShopifyGoogle WorkspaceSlackLoop ReturnsLiveChat

How I Take Tasks

EmailSlack

Best Fit For

Customer SupportData Entry

Skills

Order ManagementRefundsReturnsReplacementsEmail SupportChat SuportPhone SupportB2B SupportB2C SupportEscalationsTicket handlingKnowledge base writingSpreadsheet managementData cleanupList building

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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