RM

Rafaela Mabale

Customer support pro with fast replies

Philippines·Asia/Manila·English
0+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce storesSaaS startupsOnline coachesSmall business ownersDigital product sellersSubscription brands

Typical Outcomes

  • ✓ Same-day ticket resolution
  • ✓ Live chat replies under 60s
  • ✓ Knowledge base updated weekly
  • ✓ 80%+ first-contact fixes
  • ✓ Support queue cleared daily

Tools I Use

IntercomZendeskHelp Scout

Best Fit For

Customer SupportInbox & Email

Skills

Ticket handlingLive chatKnowledge base writing
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

20 hrs/week

Fee shown at checkout

Free · under 60s · no card · message after signup

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