PF

Princess Julia Felices

Customer support pro with fast replies

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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4+ years experience✓ Same-day repliesAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline retailersDigital product sellersTech support teamsBusy entrepreneursOnline coachesDigital agencies

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat replies under 60s
  • ✓ Knowledge base kept current
  • ✓ CSAT scores 98%+
  • ✓ Zero ticket backlog maintained
  • ✓ Inbox zero maintained daily
  • ✓ Queries resolved under 4 hrs
  • ✓ Tickets handled at 50+/week
  • ✓ Knowledge base expanded weekly
  • ✓ Follow-ups lifting reply rates

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhuman

Best Fit For

Customer SupportInbox & Email

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day

Message Princess free

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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