NJ

Nicole Joto

Customer support pro with fast replies

United States·Pacific/Honolulu·English
5+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersOnline coachesReal estate agentsFreelance consultantsE-commerce entrepreneurs

Typical Outcomes

  • ✓ Daily inbox zero achieved
  • ✓ Replies drafted same day
  • ✓ Follow-ups executed on time
  • ✓ Triage slashing email volume
  • ✓ Hours reclaimed weekly

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comIntercomZendeskHelp ScoutNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableQuickBooksXeroWave

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportContent & WritingData EntryBookkeeping

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingInvoicingExpense trackingReconciliation
Free · no credit cardAvg reply under a day

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Rate

$20–35/hr

Availability

30 hrs/week

Fee shown at checkout

Free · under 60s · no card · message after signup

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