NF
Nicole Feranco
Customer support pro with fast replies
Egypt·Africa/Cairo·English
5+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready
Who I Help
Busy executivesStartup foundersE-commerce entrepreneursSales managersOnline consultantsMedical practicesHealthcare providersPhysician officesMedical billing teamsTelehealth startups
Typical Outcomes
- ✓ Replies drafted in under 1hr
- ✓ Follow-ups executed flawlessly
- ✓ 8+ hrs/week reclaimed
- ✓ Zero missed emails guaranteed
- ✓ Schedules synced across time zones
- ✓ Data entries 99%+ accurate
- ✓ Prior auths processed same-day
- ✓ Patient no-shows minimized
Tools I Use
GmailOutlookCalendlyExcelGoogle SheetsZendeskTrelloNotiongoogle docsSlackZoomAi & AutomationclaudeGeminiChat GPTPerplexityMicrosoftCopilotGoogle Work SpaceGoogle MeetMicrosoft Teams
How I Take Tasks
Email
Best Fit For
Inbox & EmailCalendar & SchedulingData EntryCustomer SupportProject Coordination
Skills
Email triageDrafting repliesFollow-up sequencesCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingTask trackingStatus updatesSprint planningCustomer supportPatient CoordinationHIPAA ComplianceMulti Channel SupportInsurance Eligibility & Benefits VerificationPrior Authorization ProcessingAppointment CoordinationPatient ScedulingFast System AdoptionPatient Communication ( Phone & Chat)UB04CMS1500CPTHCPCSICD-10 CODES
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Rate
$8–12/hr
Availability
40 hrs/week
Minimum
30 hrs/month
Commission-free
Free · under 60s · no card · message after signup
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