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MV
Monica Velasco
Monica — experienced customer service representative in different support channels
Philippines·Asia/Manila·English
0+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brands
Typical Outcomes
- ✓ Same-day ticket resolution
- ✓ Live chat under 60s response
- ✓ Knowledge base expanded weekly
- ✓ 90% first-contact fixes
- ✓ Zero unanswered inquiries
Tools I Use
SalesforceSFDC Lightning
Best Fit For
Customer SupportInbox & Email
Skills
Ticket handlingLive chatEmail supportOrder EntryTelco billingFollow-up sequences
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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