Monica

Quality Work. Seamless Support.

Philippines·Manila·English, Tagalog

Profile Complete

90%

6+ years experienceWithin 24h responseAsync-firstNDA-ready

Who I Help

SaaS Company FoundersE-commerce Store OwnersOnline Business Coaches

Typical Outcomes

✓ Response time under 1 hour
✓ CRM always 100% accurate
✓ Inbox zero every morning
✓ Leads enriched weekly
✓ Calendars synced across zones

Tools I Use

ZendeskExcelGoogle SheetsGmailOutlookGoogle CalendarGoogleNotionSheetsJiraCounfluence

How I Take Tasks

EmailSlackWhatsapp

Best Fit For

Customer SupportData EntryCRM & LeadsInbox & EmailCalendar & SchedulingResearch & Reporting

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementTime-zone handlingWeb researchReporting

Rate

$5-12/hr

Availability

30 hrs/week

Working hours

9am-9pm PHT

Minimum

15 hrs/month

Commission-free