Monica

Quality Work. Seamless Support.

Philippines·Manila·English, Tagalog

6+ years experienceWithin 24h responseAsync-firstNDA-ready

Who I Help

SaaS Company FoundersE-commerce Store OwnersOnline Business Coaches

Typical Outcomes

✓ Response time under 1 hour
✓ CRM always 100% accurate
✓ Inbox zero every morning
✓ Calendars synced across zones with zero conflicts
✓ CRM 100% accurate & up-to-date
✓ Weekly lead enrichment that fuels pipeline growth

Tools I Use

ZendeskExcelGoogle SheetsGmailOutlookGoogle CalendarGoogleNotionSheetsJiraCounfluence

How I Take Tasks

EmailSlackWhatsapp

Best Fit For

Customer SupportData EntryCRM & LeadsInbox & EmailCalendar & SchedulingResearch & Reporting

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementTime-zone handlingWeb researchReporting

Rate

$5-12/hr

Availability

30 hrs/week

Working hours

9am-9pm PHT

Minimum

15 hrs/month

Commission-free