MM

Mirabel Manucduc

Executive assistant for growing teams

Philippines·Asia/Manila·English
5+ years experience✓ Same-day repliesAsync-firstNDA-ready

Who I Help

SaaS startupsE-commerce brandsOnline course creatorsTech support teamsSubscription businessesDigital product sellers

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chats answered in <60s
  • ✓ Knowledge base updated weekly
  • ✓ Response time under 2 hrs
  • ✓ Zero ticket backlog maintained

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyHubSpotSalesforcePipedriveExcelGoogle SheetsAirtableBufferHootsuiteMeta Business SuiteWordPressWebflowGitHubQuickBooksXeroWaveCanvaFigmaPhotoshop

How I Take Tasks

EmailSlackTrello

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingContent & WritingCRM & LeadsData EntrySocial MediaWeb DevelopmentBookkeepingDesignResearch & ReportingProject Coordination

Skills

Ticket handlingKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingCopywritingBlog writingEditingSEO basicsCRM hygieneLead enrichmentCold outreachSpreadsheet managementData cleanupList buildingContent schedulingCommunity managementEngagementWordPress editsHTML/CSS tweaksBug fixesInvoicingExpense trackingReconciliationSlide designSocial graphics
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Rate

$8–12/hr

Availability

40 hrs/week

Working hours

9am-5pm PHT

Minimum

10hrs/month

Fee shown at checkout

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