ML

Mark Laurence Palaña

Customer support pro with fast replies

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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0+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

Busy executivesStartup foundersReal estate agentsContent creatorsMarketing managersSales professionals

Typical Outcomes

  • ✓ Inbox zero achieved daily
  • ✓ Response time under 1 hour
  • ✓ Follow-ups never missed
  • ✓ Emails triaged and actioned fast
  • ✓ Hours reclaimed for core work

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableIntercomZendeskHelp Scout

Best Fit For

Inbox & EmailCalendar & SchedulingSocial MediaData EntryCustomer Support

Skills

Drafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writing
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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