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Mariel Lomotan

Mariel — Customer Support & E-Commerce Specialist | Turning Customer Questions into Positive Experiences

Philippines·America/New_York·English
8+ years experience✓ Replies within 24hAsync-firstNDA-ready

Who I Help

E-commerce storesService businesses

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Chat replies under 60 seconds
  • ✓ Zero backlog at EOD
  • ✓ CSAT scores above 95%

Tools I Use

GorgiasZendeskShopify

Best Fit For

Customer Support

Skills

Customer SupportE-CommerceTicket HandlingEmail Support
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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