MB
Maria Dwarissa Barrozo
Customer support pro with fast replies
Philippines·Asia/Shanghai·English
9+ years experience✓ Same-day repliesAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline retailersTech companiesSubscription servicesDigital product sellers
Typical Outcomes
- ✓ Tickets closed same-day
- ✓ Chats answered in <60s
- ✓ KB articles updated weekly
- ✓ CSAT above 95%
- ✓ Support backlog cleared daily
Tools I Use
OutlookMicrosoftCRMSalesforce
Best Fit For
Customer SupportInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingCustomer SupportCustomer ServicePhone & Email SupportEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
20 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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