MC

MADONNA CETRON

CUSTOMER SERVICE ASSOCIATE / GENERAL VIRTUAL ASSISTANTS

Philippines·Asia/Singapore·ENGLISH/ TAGALOG
3+ years experienceReplies within 24hAsync-first

Tools I Use

Google CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteGmailOutlookSuperhumanIntercomZendeskHelp ScoutNotionGoogle DocsGrammarly

How I Take Tasks

emailslack

Best Fit For

Calendar & SchedulingSocial MediaInbox & EmailCustomer SupportContent & Writing

Skills

Calendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementEmail triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basics
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Rate

5

Availability

40 hrs/week

Commission-free

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