MF

Macky Falguera

Customer Service and Basic Video Editorial

Philippines·Asia/Manila·English, Filipino

Done-for-you · $49 flat

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6+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline course creatorsDigital product sellersTech foundersSubscription businesses

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat under 60s response
  • ✓ Knowledge base cutting tickets 30%
  • ✓ 6 years of 5-star support
  • ✓ Zero backlog maintained daily

Tools I Use

ExcelGoogle SheetsCanvawebexTeamsCapcut

Best Fit For

Customer SupportData EntryDesign

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingSlide designSocial graphicsLight branding
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Rate

6-8

Availability

20 hrs/week

Working hours

8am to 12pm EST

Commission-free

Free · under 60s · no card · message after signup

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