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Lorraine Pelayo
Operations Specialist & Process SME | 9 Years in Data Management & KPI Tracking | Email Support Expert
Philippines·Asia/Manila·English
8+ years experience✓ Same-day repliesAsync-first
Who I Help
Real estate investorsInsurance agenciesDME suppliersLead gen teamsSales prospectorsOperations managersHealthcare providers
Typical Outcomes
- ✓ Data cleaned regularly
- ✓ Daily and monthly tasks completed
- ✓ Daily and monthly targets reached
- ✓ Lists updated consistently
- ✓ Team performance logged accurately
- ✓ New teammates assisted accordingly
Tools I Use
ZendeskExcelGoogle SheetsAirtableTrelloCitrixVenuShopifyTimeproofMS TeamsPropstreamFreedomsoftClearwaveHubstaffZohoWebmail
Best Fit For
Data EntryCRM & LeadsProject Coordination
Skills
Ticket handlingKnowledge base writingSpreadsheet managementData cleanupCRM hygieneTask trackingKpi trackingGoogle Sheets and Excel masteryList managementReporting dashboardsClaims trackingManaging mid-process insurance changesData entrySkip tracingDeep prospectingDME/Purchase
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Rate
$8–12/hr
Availability
30 hrs/week
Fee shown at checkout
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