JL
Jean Lantaya
Versatile VA handling support tickets, research & data management
Philippines·Asia/Manila·English
4+ years experience✓ Replies within 24hAsync-first
Who I Help
Busy executivesStartup foundersIndependent consultantsBusy entrepreneursSmall business ownersOnline course creatorsE-commerce store owners
Typical Outcomes
- ✓ Inbox zero maintained daily
- ✓ Emails triaged in under 1 hour
- ✓ Follow-ups sequenced automatically
- ✓ 10+ hrs/week reclaimed
- ✓ Same-day reply rate at 95%
- ✓ Zero scheduling conflicts
- ✓ Tickets resolved under 2hrs
- ✓ Error-free data maintained
- ✓ Reports delivered on time
Tools I Use
GmailOutlookGoogle CalendarZendeskExcelGoogle SheetsGoogleMicrosoft 365Google WorkspaceCanvaSalesforceAmazonShopify
Best Fit For
Inbox & EmailCalendar & SchedulingCustomer SupportData EntryResearch & Reporting
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTicket handlingLive chatSpreadsheet managementData cleanupWeb researchReportingProduct listingCoachingQuality AnalystTrainingTeam managementDatabase Management
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
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