KS

Kimberly Sales

From Customer Support to Business Operations — I’ve Got You

Philippines·Asia/Shanghai·English
5+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesSmall business ownersReal estate agentsMarketing consultantsLegal professionalsTech entrepreneurs

Typical Outcomes

  • ✓ 90% less manual monitoring
  • ✓ 50% faster incident response
  • ✓ 3x more tickets resolved weekly
  • ✓ faster customer issue resolution
  • ✓ qualified leads
  • ✓ organized operations
  • ✓ and reliable day-to-day business support.

Tools I Use

GmailOutlookGoogle CalendarExcelGoogle SheetsSalesforceTrelloNotionGoogleSheetsWordPressWebflowGitHubServiceNowJiraGeminiChatGPT

Best Fit For

Inbox & EmailCalendar & SchedulingSocial MediaData EntryCustomer SupportCRM & LeadsProject CoordinationResearch & ReportingWeb Development

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingWordPress editsHTML/CSS tweaksBug fixesCRM tools
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Rate

$8–12/hr

Availability

40 hrs/week

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