KS
Kimberly Sales
From Customer Support to Business Operations — I’ve Got You
Philippines·Asia/Shanghai·English
5+ years experience✓ Replies within 24hAsync-first
Who I Help
Busy executivesSmall business ownersReal estate agentsMarketing consultantsLegal professionalsTech entrepreneurs
Typical Outcomes
- ✓ 90% less manual monitoring
- ✓ 50% faster incident response
- ✓ 3x more tickets resolved weekly
- ✓ faster customer issue resolution
- ✓ qualified leads
- ✓ organized operations
- ✓ and reliable day-to-day business support.
Tools I Use
GmailOutlookGoogle CalendarExcelGoogle SheetsSalesforceTrelloNotionGoogleSheetsWordPressWebflowGitHubServiceNowJiraGeminiChatGPT
Best Fit For
Inbox & EmailCalendar & SchedulingSocial MediaData EntryCustomer SupportCRM & LeadsProject CoordinationResearch & ReportingWeb Development
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingWordPress editsHTML/CSS tweaksBug fixesCRM tools
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
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