KL

Kim Lanic

Creator Manager | Experienced Walmart, Amazon, eBay, & Tiktok Shop Specialist | General VA | Quality Analyst

Philippines·Asia/Shanghai·English, Tagalog

Done-for-you · $49 flat

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Skip directory browsing. Orca interviews you, tests matched VAs, and delivers a shortlist in about 48 hours. Send structured inquiries to a few best responders to improve your odds.
5+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline coachesDigital agenciesSubscription servicesTech founders

Typical Outcomes

  • ✓ Same-day ticket resolution
  • ✓ Live chat satisfaction at 98%
  • ✓ Knowledge base cuts queries 30%
  • ✓ Response time under 1 hour
  • ✓ 5 years zero escalations

Tools I Use

IntercomZendeskExcelGoogle SheetsAirtableGoogleNotionSheetsHubSpotSalesforcePipedriveGmailOutlookSuperhumanAsanaClickUpTrelloGo High Level

Best Fit For

Customer SupportData EntryResearch & ReportingCRM & LeadsInbox & EmailProject Coordination

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingWeb researchCompetitor analysisReportingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zeroTask trackingStatus updatesSprint planning
Free · no credit cardAvg reply under a day

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Rate

$6-$10/hr

Availability

40 hrs/week

Commission-free

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