KL
Kim Lanic
Creator Manager | Experienced Walmart, Amazon, eBay, & Tiktok Shop Specialist | General VA | Quality Analyst
Philippines·Asia/Shanghai·English, Tagalog
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
5+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline coachesDigital agenciesSubscription servicesTech founders
Typical Outcomes
- ✓ Same-day ticket resolution
- ✓ Live chat satisfaction at 98%
- ✓ Knowledge base cuts queries 30%
- ✓ Response time under 1 hour
- ✓ 5 years zero escalations
Tools I Use
IntercomZendeskExcelGoogle SheetsAirtableGoogleNotionSheetsHubSpotSalesforcePipedriveGmailOutlookSuperhumanAsanaClickUpTrelloGo High Level
Best Fit For
Customer SupportData EntryResearch & ReportingCRM & LeadsInbox & EmailProject Coordination
Skills
Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingWeb researchCompetitor analysisReportingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zeroTask trackingStatus updatesSprint planning
Free · no credit cardAvg reply under a day
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Rate
$6-$10/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message delivers after signup
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