KM
Kenneth Mobo
Tech support specialist focused on fast troubleshooting and excellent user assistance
Other·Asia/Manila·English, tagalog
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
1+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready
Who I Help
E-commerce store ownersSaaS startupsOnline course creatorsDigital product sellersTech support teamsSubscription brands
Typical Outcomes
- ✓ Tickets cleared same-day
- ✓ Live chat under 60s response
- ✓ Knowledge base kept current
- ✓ Queue zero maintained daily
- ✓ CSAT scores above 95%
Tools I Use
IntercomZendeskHelp ScoutNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableGmailOutlookSuperhuman
Best Fit For
Customer SupportData EntryInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zero
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Rate
25
Availability
40 hrs/week
Commission-free