JY
Julius Carl Yalung
Ops/Customer support VA who gives founders their time back
Philippines·Asia/Taipei·English
4+ years experience✓ Same-day repliesCalls OKNDA-ready2FA-ready
Who I Help
Busy executivesSmall business ownersReal estate agentsContent creatorsStartup foundersHome Cleaning Service BusinessesLogistics Company
Typical Outcomes
- ✓ Inbox zero achieved daily
- ✓ Emails triaged under 30 mins
- ✓ Follow-ups never missed
- ✓ 10+ hrs/week reclaimed
- ✓ Replies drafted & sent fast
- ✓ Workflow automation
- ✓ Same-day ticket resolution
- ✓ CRM always 100% current
- ✓ Weekly reports with insights
- ✓ Leads enriched and queued
Tools I Use
GmailOutlookZendeskGoogle CalendarCalendlyExcelGoogle SheetsHubSpotSalesforcePipedriveAsanaClickUpTrelloNotionGoogleSheetsThe Customer FactorResponsiBidSyspron8nClaude AIChat GPTMakeXeroRing CentralWebXCanvaZoomMS Teams
Best Fit For
Customer SupportCalendar & SchedulingData EntryCRM & LeadsProject CoordinationResearch & ReportingInbox & Email
Skills
Drafting repliesFollow-up sequencesTicket handlingLive chatCalendar managementTime-zone handlingSpreadsheet managementData cleanupCRM hygieneReportingEmail triageDispatch & routing coordinationClient scheduling & coordinationInvoice & payment processingOrder processingClient communication & call handlingProcess documentation & SOP creationAutomation workflow development
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Rate
$8–10/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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