Juliet jhanvi

Operations VA helping coaches reclaim 10+ hrs/week

Nigeria·Africa/Lagos·English

Profile Complete

90%

3+ years experienceWithin 24h responseAsync-first2FA-ready

Who I Help

E-commerce brandsSaaS startupsOnline coachesDigital agenciesSupport teams

Typical Outcomes

✓ Tickets resolved same-day
✓ Live chat replies under 60s
✓ Knowledge base deflects 30% tickets
✓ CSAT scores above 4.8/5

Tools I Use

IntercomZendeskHelp ScoutBufferHootsuiteMeta Business SuiteNotionGoogle DocsGrammarlyAsanaClickUpTrello

How I Take Tasks

julietjhanvi@gmail.com

Best Fit For

Social MediaCustomer SupportProject CoordinationContent & Writing

Skills

Ticket handlingKnowledge base writingContent schedulingCommunity managementEngagementCopywritingBlog writingEditingSEO basicsTask trackingStatus updatesSprint planningLive chat

Rate

$15

Availability

20 hrs/week

Working hours

9am_4pm

Minimum

10hrs monthly

Commission-free