JD

julie ann diaz

Customer Support Pro with Fast Replies & Team Coaching

Philippines·Asia/Manila·English

Done-for-you · $49 flat

Get 3 ranked VAs matched to your work

Skip directory browsing. Orca interviews you, tests matched VAs, and delivers a shortlist in about 48 hours. Send structured inquiries to a few best responders to improve your odds.
3+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesSmall business ownersPodcast hosts

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Leads enriched and CRM updated
  • ✓ Expenses reconciled weekly
  • ✓ Competitor reports delivered on time
  • ✓ Calendar conflict-free and optimized

Tools I Use

SuperhumanGoogle CalendarCal.comIntercomZendeskHelp ScoutBufferHootsuiteExcelAirtableHubSpotSalesforcePipedriveQuickBooksXeroWaveAsanaClickUpTrelloGmailOutlookCalendlyMeta Business SuiteGoogle SheetsGoogleNotionSheets

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportSocial MediaData EntryCRM & LeadsBookkeepingResearch & ReportingProject Coordination

Skills

Drafting repliesKnowledge base writingList buildingCRM hygieneLead enrichmentCold outreachExpense trackingReconciliationCompetitor analysisSprint planningteam coachingProcess DocumentationEmail triageFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupInvoicingWeb researchReportingTask trackingStatus updates
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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