JD

Jules De Castro

Do it now or never

Philippines·Asia/Manila
10+ years experienceReplies within 24hAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline retailersTech companiesDigital agenciesSubscription businesses

Typical Outcomes

  • Live chats answered in under 60s
  • Tickets resolved same-day at 95%+
  • Knowledge base cuts repeat queries 30%
  • Daily queue cleared to inbox zero
  • 10 years zero SLA misses

Tools I Use

IntercomZendeskGmailOutlookGoogle CalendarCalendly8x8DialpadReamazeSalesforceFreshdeskSlackExcelGoogle Sheets

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingData Entry

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList building
Free · no credit cardAvg reply under a day

Message Jules free

Create a free account in under a minute. We open the thread with a short intro — no platform fees.

  • Prefill hello ready after signup
  • No credit card to message
  • Compare responders anytime

Already have an account? Log in · Compare responders

Rate

8

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

Message Jules free →
Already have an account? Log in