AE
Joy
Strategic Customer Success Manager with over 6 years of experience driving global client engagement and operational excellence.
Profile Complete
90%
6+ years experienceWithin 24h responseAsync-firstNDA-ready2FA-ready
Who I Help
business ownersentrepreneursexecutivesexhibitorsevent organizersinternational clientsstartupscustomer success teamsservice providershospitality industry
Typical Outcomes
- ✓ 20+ hours per week / emails & calls / presentations / admin tasks / executive tasks
Tools I Use
Salesforce (GBSLegacy)ZendeskServiceNowMicrosoft Office Suite (WordExcelPowerPointOutlookMS FormsMS Teams)Google WorkspaceSmartsheetPower BISharePointATLASLiveBuzzCircdataCompuSystems (CSI)AventriToolboxOSCMercuryOnline Service CenterExhibitor Service CenterMayDayNOVAPPSBalluun365UnityWorkday
How I Take Tasks
EmailCallVirtual Callpresentation
Best Fit For
Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & Leads
Skills
Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & Leads
Rate
6-15 USD per hour
Availability
30 hrs/week
Working hours
2am- 5pm
Minimum
10 hrs per week
Commission-free