JN

Jovi-Lee Nicole Catuiza

E-commerce Customer Support Virtual Assistant

Philippines·Asia/Manila·English

AI Scout Concierge — $49

Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.

5+ years experienceReplies within 24hAsync-first

Tools I Use

IntercomZendeskHelp ScoutSalesforce CRM | Citrix | EWP (Internal Support System) | iC

Best Fit For

Customer Support

Skills

Ticket handlingKnowledge base writingFinancial & E-Commerce Terminology Chat and Email Support OrHigh-Volume Interaction Handling Cross-Cultural CommunicatioE-Commerce Order & Logistics Tracking Time & Task Management
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

30 hrs/week

Commission-free

Free · under 60s · no card · message delivers after signup

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