JL
Josie Loya
Detail-obsessed assistant for busy coaches and consultants
United States·America/New_York·English
0+ years experience✓ Same-day repliesAsync-first
Who I Help
E-commerce store ownersSaaS product teamsOnline course creatorsDigital product sellersTech startup foundersMembership site owners
Typical Outcomes
- ✓ Same-day ticket resolution
- ✓ Live chats under 60s response
- ✓ Knowledge base expanded weekly
- ✓ Zero backlog maintained daily
- ✓ 95%+ CSAT scores
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyBufferHootsuiteMeta Business Suite
Best Fit For
Customer SupportInbox & EmailCalendar & SchedulingContent & WritingSocial Media
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingCopywritingBlog writingEditingSEO basicsContent schedulingCommunity managementEngagement
Free · no credit cardAvg reply under a day
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Rate
$12–18/hr
Availability
30 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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