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Joshua Mendoza
Customer Support in Major Online Retail
Philippines·Asia·English, Tagalog
5+ years experience✓ Same-day repliesAsync-first
Who I Help
Busy executivesSmall business ownersReal estate agentsFinancial advisorsContent creatorsMarketing consultants
Typical Outcomes
- ✓ Daily inbox zero achieved
- ✓ Responses under 1 hour
- ✓ Follow-ups tracked end-to-end
- ✓ 5+ hours/week reclaimed
- ✓ Zero email backlog maintained
- ✓ Resolved customers quiry
Tools I Use
GmailOutlookSuperhumanIntercomZendeskHelp Scoutinternal tools
Best Fit For
Inbox & EmailCustomer Support
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writing
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
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