JC

John Paul Canalita

John Paul — reliable virtual assistant for busy founders

Philippines·Asia/Manila·English
0+ years experience✓ Same-day repliesAsync-first

Who I Help

E-commerce store ownersSaaS company foundersOnline course creatorsDigital marketing agenciesSubscription businessesCustomer support teams

Typical Outcomes

  • ✓ Tickets closed same-day
  • ✓ Live chat CSAT above 90%
  • ✓ Knowledge base expanded weekly
  • ✓ First-contact resolution at 80%+
  • ✓ Support queue cleared daily

Tools I Use

Five9CEDSalesforce1SourceTeams

Best Fit For

Customer Support

Skills

Ticket handlingLive chatKnowledge base writingCustomer service representative
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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