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JC

John Cascon

Technical Support | Problem Solver | Continuous Learner

Philippines·Asia/Manila·English
3+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersE-commerce entrepreneursReal estate agentsOnline consultantsDigital marketers

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Emails triaged in under 1 hour
  • ✓ Replies drafted and sent promptly
  • ✓ Follow-up sequences automated
  • ✓ 4+ hrs/week reclaimed from inbox

Tools I Use

SuperhumanCalendlyCal.comNotionGrammarlyExcelGoogle SheetsAirtableIntercomZendeskHelp ScoutQuickBooksXeroWaveGoogle DocsGoogle Slides

Best Fit For

Customer SupportInbox & EmailData Entry

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementTime-zone handlingCopywritingBlog writingEditingSpreadsheet managementData cleanupList buildingTicket handlingKnowledge base writingInvoicingExpense trackingReconciliationCustomer SupportTechnical Support
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Fee shown at checkout

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