JN

Joana Marie A. Napiza

Customer support pro with fast replies

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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5+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy entrepreneursE-commerce brandsOnline coachesContent creatorsStartup foundersMarketing agenciesSmall Business owner

Typical Outcomes

  • ✓ Knowledge base updated weekly
  • ✓ CSAT scores above 95%
  • ✓ Zero ticket backlog maintained
  • ✓ Inbox zero maintained daily
  • ✓ Social content scheduled on time

Tools I Use

ExcelGoogle SheetsBufferMeta Business SuiteGmailOutlookTrelloSlackSkypeRing centralAvayaCalabrio

Best Fit For

Customer SupportData EntrySocial MediaInbox & Email

Skills

Spreadsheet managementData cleanupList buildingContent schedulingCommunity managementEngagementDrafting repliesInbox zeroCustomer service
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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