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Joan Santiago
Joan — reliable virtual assistant for busy founders
Philippines·Asia/Manila·English
0+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline retailersTech support teamsSubscription servicesDigital product sellers
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat replies under 60s
- ✓ KB expanded with 5+ articles/mo
- ✓ CSAT scores above 95%
- ✓ Zero backlog maintained
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtable
Best Fit For
Customer SupportInbox & EmailSocial MediaData Entry
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList building
Free · no credit cardAvg reply under a day
Message Joan free
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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