JC

Jinky Cordovero

Your Partner in Every Interaction

Philippines·Etc/GMT+5·English
5+ years experienceWithin 24h responseCall-heavyNDA-ready

Who I Help

E-commerce brandsSaaS startupsOnline retailersTech companiesSubscription servicesDigital agencies

Typical Outcomes

  • Response time under 1 hour
  • Tickets cleared same-day
  • Knowledge base cuts queries 40%
  • Live chat CSAT at 95%+
  • Zero backlog maintained

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comExcelGoogle SheetsAirtable

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingData Entry

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList building
Rate

6

Availability

40 hrs/week

Working hours

Any time

Commission-free