JV

Jieya Villamar

Customer support pro with fast replies

Philippines·Asia/Manila·English
5+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce store ownersSaaS product teamsOnline course creatorsDigital marketing agenciesStartup foundersSmall business operators

Typical Outcomes

  • ✓ Tickets cleared daily
  • ✓ Live chats under 1-min response
  • ✓ Knowledge base updated weekly
  • ✓ 95%+ satisfaction maintained
  • ✓ 5 years of zero escalations

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableQuickBooksXeroWaveCanvaFigmaPhotoshop

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingContent & WritingData EntryBookkeepingDesign

Skills

Ticket handlingLive chatEmail triageMeeting coordinationTime-zone handlingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingInvoicingExpense trackingReconciliationSlide designSocial graphicsLight brandingcustomer supportbookkeepingadministrative supportemail management
Free · no credit cardAvg reply under a day

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Rate

$6–10/hr

Availability

40 hrs/week

Fee shown at checkout

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