JM
Jheann Merginio
Customer support pro with fast replies
South Korea / USA·Asia/Seoul·English
Done-for-you · $49 flat
Get 3 ranked VAs matched to your work
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7+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsOnline coachesTech startupsDigital agenciesSmall business owners
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chats answered in under 60 seconds
- ✓ Knowledge base expanded weekly
- ✓ 90% first-contact resolution
- ✓ CSAT held above 95%
Tools I Use
ExcelGoogle SheetsGmailOutlookMicrosoft Officegoogle workspacejira
Best Fit For
Customer SupportData EntryInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
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Rate
$12–18/hr
Availability
30 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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