JM

Jheann Merginio

Customer support pro with fast replies

South Korea / USA·Asia/Seoul·English

Done-for-you · $49 flat

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7+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce brandsOnline coachesTech startupsDigital agenciesSmall business owners

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chats answered in under 60 seconds
  • ✓ Knowledge base expanded weekly
  • ✓ 90% first-contact resolution
  • ✓ CSAT held above 95%

Tools I Use

ExcelGoogle SheetsGmailOutlookMicrosoft Officegoogle workspacejira

Best Fit For

Customer SupportData EntryInbox & Email

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

30 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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