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JB
Jewen Rhydell Bustamante
Customer Support Specialist driving high satisfaction
Philippines·Asia/Manila·English
7+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready
Who I Help
Startup foundersBusiness executivesSales professionalsMarketing managersConsulting firmsAgency owners
Typical Outcomes
- ✓ Inbox zero maintained daily
- ✓ Emails triaged in under 1 hour
- ✓ Follow-ups executed on schedule
- ✓ 10+ hrs/week reclaimed
- ✓ Queries answered under 2 hrs
- ✓ Zero scheduling conflicts
- ✓ CRM always clean & current
- ✓ Tasks tracked end-to-end
- ✓ First contact resolution optimized
- ✓ 95%+ Customer Satisfaction
Tools I Use
GmailOutlookSuperhumanIntercomZendeskHelp ScoutBufferHootsuiteMeta Business SuiteGoogle CalendarCalendlyCal.comExcelGoogle SheetsAirtableHubSpotSalesforcePipedriveAsanaClickUpTrelloNotionGoogleSheetsLiveAgent
Best Fit For
Inbox & EmailCustomer SupportSocial MediaCalendar & SchedulingData EntryCRM & LeadsProject CoordinationResearch & Reporting
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writingContent schedulingCommunity managementEngagementCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachTask trackingStatus updatesSprint planningWeb researchGoogle workspace
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Rate
$6-$10
Availability
40 hrs/week
Working hours
EST/CST
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