JD

Jessa Doroja

Customer support pro with fast replies

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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5+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

E-commerce storesOnline coachesDigital agenciesTech foundersCustomer-focused brands

Typical Outcomes

  • ✓ Tickets resolved same-day 95%
  • ✓ Live chat response under 60s
  • ✓ Knowledge base cuts queries 30%
  • ✓ CSAT score 4.8+/5 maintained
  • ✓ Zero backlog in support queue

Tools I Use

IntercomZendeskHelp ScoutExcelGoogle SheetsAirtable

Best Fit For

Customer SupportData Entry

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList building
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Rate

$8–12/hr

Availability

20 hrs/week

Commission-free

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