JP
Jerry Jay Ponce
Customer support pro with fast replies
Philippines·Asia/Manila·English
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
6+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline coachesDigital agenciesTech foundersSubscription businessesE-commerce entrepreneursSmall business ownersDigital marketersStartup founders
Typical Outcomes
- ✓ Live chats resolved in under 60s
- ✓ Tickets closed same-day
- ✓ Knowledge base updated weekly
- ✓ CSAT scores above 95%
- ✓ Support volume scaled seamlessly
Tools I Use
IntercomZendeskHelp ScoutExcelGoogle SheetsAirtableGmailOutlookSuperhumangoogle workspace
Best Fit For
Customer SupportData EntryInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
Say hello to Jerry
Enter your work email — we send a short intro and open a free account so Jerry can reply. Under a minute.
- Prefill message ready (you can edit after signup)
- Delivered the moment your account is created
- No platform fees to message
Already have an account? Log in · Compare responders
Rate
$8–12/hr
Availability
20 hrs/week
Commission-free
Free · under 60s · no card · message delivers after signup
We send a short intro for you. Prefer signup first?